![]() ![]() Going by the ‘good book of Bill’, if your server ever finds itself in the sorry situation of possessing a completely corrupted component store (as per error 0x80073712), officially, there is nothing that can be done: complete re-install. The Microsoft Way: You need to be on the road first, in order to suggest an alternative route! Unfortunately, just not the answer we were hoping for. The questions were asked quickly, and the answer came back just as quick. Unfortunately, the euphoria of being so quickly fast tracked to Microsoft, was short lived. So you'd be wise to consider this fact when you're next in the market for an application replication solution!Īfter we’d tried everything, Vision Solutions hit the big button in their support department (the one with the big Windows logo on it) klaxons sounded, lights flashed, and in no time at all, we were on a Microsoft Support case. It's actually a critical advantage when you consider than in the most cases, we're not interested in blindly replicating raw data, but actually whole application platforms - like with SharePoint in our case. This relationship, I was to discover, was the single stand out factor in achieving the successful resolution of our problem. Totally unappreciated at the start of our support case, in addition to Vision Solutions providing us with their own highly responsive core product support, there is also an extremely close support relationship with Microsoft. Windows Update Preparation Tool, System File Checker, downloading updates offline, whatever we tried, failed. We had tried all the recommended actions. ![]() ![]() I’m almost certain, many other vendors of backup/replication software would have simply walked away, or told us to call Microsoft directly. That was immensely reassuring for us, as a Vision Solutions SPLA partner, to know we have this level of backing. Yes it was almost a certainty that it was something specific at ‘our end’ but still, they stood up and gave us full support at ‘their end’. Even though the actual root cause was, about as clear as Marmite bisque – despite this, there was no hesitation to help us. The big worry was, who was going to own this problem, in order to help us find a resolution? Enter Vision Solutions. Perhaps it was the underling VM solution, Oracle VM, and it’s PV drivers – that’s the only aspect of the setup which was in any way ‘exotic’ and common to all servers we restored. ![]() So the problem was linked to DoubleTake RecoverNow after all, but why it occurred, when we had performed many many trouble free restores with RecoverNow, was (and remains to this day) a complete mystery. So with a real time protection solution such as DoubleTake, as we had a 'live' replica image of the WFE/APP server a split second before the issue – we were able to recover the server right back to it's live, pre-failure state - and we’re back in business. So invariably, you have to take the whole farm back as one. Because MS SharePoint Farms are heavily integrated with MS AD and MS SQL – it’s not always possible to consider restoring just the WFE from a previous snapshot or backup, because everything is linked. Fortunately however, we had recommended their SharePoint Farm (in addition to being backed up using specialist Sharepoint Backup software) be real time DR’d using Vision Solutions DoubleTake RecoverNow product (now called DoubleTake DR). Scalpel, Scissors, Swab… Errr… Windows Component Store?Ī while ago a client of ours experienced a storage reboot on their SharePoint Server Farm VM cluster, the unfortunate result of which ended up with the Web Front End (WFE) / APP servers LUN disappearing. APPLICATION CENTRIC COMPUTING LTD GDPR STATEMENT. ![]()
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